3 Scenarios: Why Customer Metrics Are So Important
Posted by Kim Walsh at Feb
I’ve spoken to many CEO’s over the last few months that have consistency shared the same message with me Below are a few scenarios we discussed: Scenario 1: “I have a lot of customers that have signed up for monthly subscription, they will use our product for a month, then cancel, then come back. I need predictability into this […]
Category: ', CHI Score, Customer Automation, Customer Scoring, Delight Your Customer, Demand Generation
Post Tagged with Why Companies Should Create A Score For Their Customers
Posted by Kim Walsh at Jan
After months of thinking about how we could make an impact on important aspects of a business. The obvious it to focus on making a huge impact on revenue. Of course revenue is key… but what about arguably the most important component of a business. {The Customer} Most companies today are focusing on demand and […]